Filtering correspondence

Within the Companion Inbox, you can switch between different inbox tabs using the drop-down arrow. Each tab provides a different view, helping you organise, manage, and keep track of emails within the system more effectively.

• Unassigned - Forwarded emails not yet linked to a case
• Assigned - Emails assigned or linked to a case
• Archived - Emails you’ve archived
• All - A complete view of all emails in Companion you have access to