Real stories from schools transforming their complaints management
Linden joined Companion as part of its early pilot programme to trial a platform designed specifically for how schools handle complaints. The aim was to bring structure, consistency, and clarity to a process that was already working - while making it easier to collaborate and follow policy precisely.
Simon Langton Grammar School for Boys is a leading secondary school and sixth form in Canterbury, Kent, recognised for its academic rigour and strong sense of community. Under Headteacher Ken Moffat, and with Deputy Head Daniel Cusani leading on operations and complaints, the school is committed to maintaining the highest standards of leadership, communication, and governance.