Case Stages

Last updated 19 February 2026

Case Stages

Your case stages have been added to your Companion platform in line with your school’s complaints policy. Admin users can add new stages or amend existing ones at any time - just remember to click Save in the top right corner after making any changes.

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Only admin users have the ability to view and amend case stages.


Case stages cannot be deleted if there are cases linked to them. If you choose to rename a stage that already has associated cases, make sure the updated name still accurately reflects what has previously been recorded.

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