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If you still can’t find it, please ask your IT team to whitelist notifications@app.educationcompanion.com

If the issue continues, please contact our support team on 0117 463 5351 for further troubleshooting.

If you receive a message like the below, it typically means your organisation has restricted access to third-party apps (such as Companion), so you’ll need to liaise with your IT team to allow access.